Refund policy

Due to the nature of our products, all sales are final. We do not accept returns or exchanges unless the item is defective or incorrect.

If you receive a defective or wrong item, please contact us within 48 hours of delivery with proof (photos/videos).

Items must be unused, unworn, and in original condition.
Refunds (if approved) will be processed to the original payment method.”

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@celuxuryhair.com.